Biography
Dr. Sanjay (Sonny) Dua is an Assistant Teaching Professor of Management in the A.
Sellinger, S.J. School of Business & Management. Professor Dua has spent 25 years
working in industry, specializing in Continuous Improvement and Organizational Change.
Most of his career has been working in progressive leadership roles for multi-national
corporations such as GE, The Home Depot, and The Coca-Cola Company. Since relocating
from Atlanta, GA to Maryland, he’s worked for Quasi Federal organizations, including
the Federal Reserve System and the International Monetary Fund. He currently leads
the Organizational Change for an Infrastructure Investments Job Act (IIJA) funded
digital transformation with Amtrak.
Professor Dua is a frequent presenter on the topic of Diversity & Inclusion, with
an emphasis on how Employee Resource Groups (ERGs), a recent phenomenon in academic
research, can play a significant role in advancing business goals.
Research Areas
Professor Dua’s research focus has been the intersection of innovation within Diversity & Inclusion programs. His concentration is with Employee Resource Groups (ERG) and how these groups can impact both business and individual team member performance.
Academic Degrees
Doctorate in Business Administration - IE Business School: Madrid, Spain
M.S.- Research Methods in Management Science – IE Business School: Madrid, Spain
MBA – University of Georgia
M.S. - Instructional Systems Design – Florida State University (FSU)
B.S. - Psychology FSU
Representative Publications
Conference Proceedings:
Welbourne, T., Beaver, G., Mills, M., Zellme-Brun, M., Dua. S., Butler, S., McIver, D., (2023) Not Just Diversity: Readiness of ERGs to Tackle Diversity and Other Organizational Challenges, Academy of Management Proceedings, (1), 2151-6561
Welbourne, T., Dua, S. (2023) The Evolution of ERG Work: Contributing to Growth and
Innovation. USC Center for Effective Organizations Annual Employee Resource Group (ERG) Leadership
Summit, Minneapolis, MN
Welbourne, T., Dua, S. (2022) “Strategic ERGsâ€. USC CEO Annual ERG Leadership Summit, Virtual Session
Dua, S., Wellener, W. (2020) ERG Executive Sponsors Session: Creating Collisions that Drive Positive Change. USC – CEO Annual ERG Leadership Summit, Los Angeles, CA
Friskopp, A., Dua, S. (2019) Actions Driving ERGs to the Forefront of Including, University of Southern California (USC) CEO Annual ERG Leadership Summit, San Francisco,
CA
Welbourne, T., Mills, M., Combs, G., Beaver, G., Dua, S., England, K., Hoda, V. (2017)
Employee Resource Groups (ERGs) at the Interface of Employees and Employers, Academy of Management Proceedings, (1), 13966
Refereed Book Chapters:
Dua, S., Kothandaraman, A. (2011) ‘How a Global Retailer Improved the Reliability of Software
Development and Test Environments’ in Nanda V., & Robinson, J. Six Sigma Software Quality Improvement.McGraw-Hill: pp.339-359
Dua, S. (2003) ‘Electronic Performance Support Systems’ in Dawson, K. & Kovalchick, A.Education & Technology: An Encyclopedia. ABC-CLIO pp.267-271
Professional Certifications
Lean Six Sigma Black Belt – The Home Depot
Lean Six Sigma Green Belt – General Electric
SAP Application Consultant – Ernst & Young
Organizational Change Practitioner - PROSCI